Eden Prairie & the West Metro · 24/7 Emergency Service
AC & Air Conditioning Repair
An active cooling problem can have more than one possible cause. Tell Tiger what changed at home so the service visit can begin with the system's actual operation rather than an assumption. Emergency service calls are answered 24/7.
Call Tiger: 952-942-5748
When to call
Start with what you can observe.
These changes can point to a need for service, but they do not identify a particular failure on their own.
Inadequate cooling
The home does not feel as cool as expected, or comfort changes while the system is operating.
Warm air from the vents
Air is moving through the home, but it is not cooling the rooms the way it normally does.
Little or no airflow
Airflow at the vents feels lower than usual or is not noticeable when cooling should be operating.
Starts and stops repeatedly
The system turns on, shuts down, and repeats without completing a normal cooling cycle.
New or unusual noises
Grinding, buzzing, rattling, squealing, or other new sounds need a closer look.
Water or ice where it should not be
Moisture, dripping, or ice at the indoor or outdoor equipment is worth mentioning when you call.
Repair or maintenance?
Match the visit to the current need.
- Choose AC Repair
- Cooling is inadequate, airflow has changed, or the system is not operating normally. The service visit is for understanding and addressing that active concern.
- Choose AC Maintenance
- The system is operating and the purpose is routine seasonal care. Maintenance is not a substitute for an active repair need.Explore AC Maintenance →
- Considering replacement?
- Repeated failures, unavailable parts, or a major repair that no longer fits the system's condition can make replacement the better conversation. Free estimates apply to appropriate AC replacement and installation planning—a repair visit is a paid service call, not a free equipment estimate.Explore AC Replacement →
What to expect
A service call in three clear steps.
You should know what Tiger needs from you, what the technician found, and when you are being asked to approve work.
Call Tiger
Explain what the system is doing and whether the home has any cooling. Tiger answers emergency service calls 24/7 and will explain the appropriate next step.
Find the cause
A technician inspects and tests the system to connect the symptom to the actual failure.
Review the options
Tiger explains the findings and available next steps before any authorized work begins.
Safe basics
Check two simple things. Then call Tiger.
Confirm the thermostat is set to Cool. If the filter is normally accessible without opening equipment, check whether it appears due for replacement. If cooling still is not operating normally, call Tiger.
Do not open equipment panels, perform electrical work, handle refrigerant, or disassemble equipment. If you ever see smoke, sparks, or fire, leave the area and call 911 before anything else.
AC repair questions
Straight answers before you call.
Emergency availability, safe checks, service charges, and what happens next.
Do you provide emergency AC repair?
Tiger answers emergency service calls 24/7. Call and explain what the system is doing so the team can determine the appropriate next step without promising an arrival window in advance.
What can I check before calling?
Confirm the thermostat is set to Cool. If the filter is normally accessible without opening equipment, check whether it appears due for replacement. Do not open equipment panels or attempt repairs. If cooling still is not operating normally—or you are unsure—call Tiger at 952-942-5748.
How do I know whether repair or replacement makes more sense?
The actual failure, repair cost, system condition, parts availability, repeat repair history, and ongoing comfort problems all matter. System age is one factor, not the only deciding factor.
What areas do you serve?
Tiger serves homeowners in Eden Prairie, Minnetonka, Chanhassen, Edina, Minneapolis, and Shakopee. Call to confirm service for your specific address.
Is there a service-call charge?
Repair and diagnostic visits are not free equipment estimates. Tiger will confirm any applicable service charge when the visit is arranged. Free estimates apply to appropriate AC replacement and installation opportunities.
What information should I have when I call?
Share what the system is doing, when the problem started, whether the home has any cooling, and anything the thermostat is displaying. If you know the system age or have recent service information, that can also help, but it is not required.