Residential hookup work · Eden Prairie & the West Metro
Gas Appliance Hookups
Tiger provides professional connection, disconnection, replacement hookup, and related appliance-supply connection work for residential gas appliances. This service is limited to the hookup scope and does not imply repair of components inside the appliance.
- Planned connection and disconnection
- Replacement-appliance hookups
- Supply-connection work, not internal appliance repair
Gas odor or suspected leak
Leave first. Call from a safe location.
Treat a natural-gas odor, blowing or hissing that may be escaping gas, or another suspected leak as an emergency—not as a hookup appointment.
- Leave the building or area immediately. Take other people and pets with you and move away on foot.
- Do not operate lights, switches, phones, garage doors, appliances, or vehicles in or near the suspected area. Do not search for the source.
- From a safe location away from the property, call 911, then call your natural-gas utility. Follow their instructions and do not re-enter until emergency responders or the utility say it is safe.
Do not disconnect, reconnect, loosen, cap, test, or alter a suspected gas connection yourself. Contact Tiger only after the immediate emergency is handled and the property is cleared for service.
Connection work with a clear boundary
The hookup and the appliance are different service needs.
This page covers work at the gas supply connection serving an appliance. Broader gas-piping installation and repair belong to Gas Lines. A problem inside the appliance requires a separate, confirmed equipment-service path.
- Connect
An appliance is ready for a planned connection.
Share the appliance location, whether a gas supply connection is already present, and what is known about the planned installation. The service visit is where the connection conditions and appropriate next step can be assessed.
- Disconnect
An existing appliance needs to be disconnected.
A planned removal or project change can require professional disconnection at the appliance supply. Do not loosen, cap, test, or alter the connection yourself.
- Replace
A replacement appliance needs a new hookup.
Describe what is being replaced and whether the appliance location or supply arrangement is changing. A replacement hookup remains connection work; it does not imply repair of components inside the appliance.
Helpful when you call
Describe the planned connection.
You do not need to inspect or handle the connection. A few details about the project are enough to begin the conversation.
- Whether the request is for connection, disconnection, or a replacement hookup
- Where the appliance is located in the home
- Whether a gas supply connection is already present at that location
- Whether any suspected gas odor or leak has already been handled and cleared
A safety-first service path
Safety status. Project context. Onsite scope.
Confirm there is no active gas emergency
A suspected leak must be handled first by leaving and calling 911 and the gas utility from a safe location. A hookup conversation begins only after the property is cleared.
Describe the appliance-side project
For planned work, identify the appliance location and whether the need is connection, disconnection, or a replacement hookup.
Assess the supply connection onsite
The existing conditions and project scope determine the useful next step. Do not expose piping or operate a valve to gather more information before the visit.
Planned gas-appliance hookup service
Call Tiger after immediate hazards are clear.
For a non-emergency connection, disconnection, or replacement-hookup conversation, share the appliance location and planned work. Never delay leaving or calling 911 and the utility to contact Tiger first.