Furnace repair · Eden Prairie + West Metro
Furnace & Heating Repair
Tiger provides furnace and heater repair in Eden Prairie and the West Metro, with careful diagnostics, clear options before work begins, and emergency furnace service available 24/7.

- 24/7Emergency service
- LocalWest Metro team
- ClearOptions explained
- Your callApproval before work
Know when to call
Start with what changed.
The same symptom can have several possible causes. A technician needs to test the system before recommending a specific repair.
No heat
The furnace is running but the house keeps cooling, or there is no warm air at all.
Furnace will not start
The thermostat calls for heat, but the furnace does not begin a normal heating cycle.
Cold air from vents
Air is moving through the home, but it is not warming the rooms as expected.
Starts and stops repeatedly
The furnace turns on, shuts down, and repeats without completing a normal cycle.
Weak or uneven airflow
Some rooms stay cold, airflow feels low, or the system cannot keep up with the thermostat.
New or unusual noises
Banging, scraping, rattling, squealing, or other new sounds need a closer look.
QUICK BASICS
Check the basics. Then call Tiger.
Make sure the thermostat is set to Heat. If the furnace filter is easy to reach without opening the furnace, check whether it is heavily dirty. Still no heat—or not sure? Call Tiger.
Do not remove furnace panels or attempt repairs.
Gas or carbon-monoxide emergency?
Smell natural gas?
Leave immediately on foot. Do not use switches, phones, vehicles, or anything else that could create a spark. From a safe location, call 911 and CenterPoint Energy or your gas utility. Do not try to find or repair the leak yourself.
CO alarm sounding or possible carbon-monoxide symptoms?
Move everyone outside to fresh air immediately. Call 911 or the fire department, account for everyone, and do not reenter until emergency responders give permission. Do not try to find the source or operate a suspected appliance until trained personnel have serviced it.
Call Tiger only after the immediate emergency has been handled and responders say appliance service can proceed.
What happens next
A service call in three clear steps.
You should know what Tiger needs from you, what the technician found, and when you are being asked to approve work.
- 01
Call Tiger
Explain what the furnace is doing and whether the home still has heat. Tiger answers emergency service calls 24/7 and will explain the appropriate next step.
- 02
Find the cause
A technician inspects and tests the system to connect the symptom to the actual failure.
- 03
Review the options
Tiger explains the findings and available next steps before any authorized work begins.
Make the right call
Repair the furnace or consider replacement?
There is no single answer based on age alone. The failure, overall condition, parts availability, repair history, and cost all belong in the conversation.
When repair may make sense
Address an isolated problem.
A focused repair may be reasonable when the failure is isolated and the rest of the furnace has been dependable.
- The problem can be identified and corrected
- Parts remain reasonably available
- The repair cost fits the furnace's overall condition
- The system has not developed a pattern of repeat failures
When replacement deserves a look
Compare the longer-term options.
Replacement may be worth considering when reliability, safety, parts availability, or the cost of another major repair changes the decision.
- The furnace has repeated failures
- A major safety-related component is compromised
- Important parts are obsolete or unavailable
- Comfort or efficiency problems continue after previous work
- Repair cost is disproportionate to the furnace's condition
If replacement becomes the better option, Tiger provides free estimates for replacement equipment and installation. A repair visit is a paid service call, not a free equipment estimate.
Customer proof
Read what Tiger customers have shared.
Read verified customer feedback on Tiger’s existing Reviews page.
Read Tiger customer reviewsStraight answers
Furnace repair questions.
Straight answers about emergency service, safe checks, service charges, and what happens next.
Do you provide emergency furnace repair?
Tiger answers emergency furnace service calls 24/7. Call and explain what the furnace is doing so the team can determine the appropriate next step without promising an arrival window in advance.
Do you repair gas furnaces and other home heaters?
Yes. Tiger repairs gas furnaces, and the call works the same whether you think of it as furnace repair or heater repair. If a boiler or heat pump heats the home, each has its own service page, and Tiger can help you choose the right one.
What can I check if my furnace stops heating?
Make sure the thermostat is set to Heat. If the furnace filter is easy to reach without opening the furnace, check whether it is heavily dirty. Do not remove furnace panels or attempt repairs. If the furnace still is not heating—or you are unsure—call Tiger at 952-942-5748.
How do I know whether repair or replacement makes more sense?
The actual failure, repair cost, system condition, parts availability, repeat repair history, and ongoing comfort or efficiency problems all matter. Furnace age is one factor, not the only deciding factor.
What areas do you serve?
Tiger serves homeowners in Eden Prairie, Minnetonka, Chanhassen, Edina, Minneapolis, and Shakopee. Call to confirm service for your specific address.
Is there a service-call charge?
Repair and diagnostic visits are not free equipment estimates. Tiger will confirm any applicable service charge when the visit is arranged. Free estimates apply to appropriate furnace replacement and installation opportunities.
What information should I have when I call?
Share what the furnace is doing, when the problem started, whether the home has any heat, and any visible error code. If you know the furnace age or have recent service information, that can also help, but it is not required.
